Troubleshooting

401: Unauthorized

Please make sure that the "birdy.so" application is one of your connected apps. Click here to view all of your connected apps. If Birdy isn't included, please log out and then back into Birdy.

Account update failed: Description can't include "invalid characters".

To find out which invalid characters you are using, go to the Twitter app itself and try to update whatever field you are trying to update. If it doesn't work on Birdy, it won't work on Twitter either, but you will more easily be able to identify the invalid character on the actual Twitter app.

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